I already purchased Shapr Pro. Why do I still not have access to the Premium features?

Don’t worry . . In cases like this, all you have to do is:

1. Log in to your Shapr account
2. Go to your Shapr profile
3 Once you are in your Shapr profile, click the cogwheel icon at the upper-right part of the profile page. This will take you to the app settings.
4. Click “Restore Purchases”.

The steps above will simply re-activate your subscription. You won’t be charged twice.

Can’t find the Restore Purchases button? You just need to log in and out of your account or re-install Shapr to force the app to activate your subscription.

Still can’t access Shapr Pro features despite doing all the steps above, please contact [e-mail] so that we can investigate your account and assist you further. 😊